Volvo Trucks North America (VTNA) is adding proprietary artificial intelligence (AI) models to its dealer-managed preventive maintenance Blue Service Contract for customers with 2023 model year and newer trucks, the company announced Sunday at the American Trucking Association's conference in Nashville.
The AI data-driven adaptive maintenance system replaces static service intervals with customized schedules, and is capable of adjusting service intervals based on critical factors like fuel consumption, idle time and oil samples.
Peter Voorhoeve, president of Volvo Trucks North America.
Certified Volvo dealers are able to monitor and manage trucks in almost real-time and proactively schedule service visits leveraging the connectivity provided by the Blue Service Contract. Volvo is also able to monitor vehicles in real-time, 24/7 thanks to integrated connectivity solutions, specifically Volvo Trucks Uptime Center.
Magnus Gustafson, VTNA vice president of connected services, said many fleets are over-maintaining their trucks, which can be costly. Applying AI to optimize maintenance intervals based on truck specs, operating conditions and actual use, he said, maximizes uptime.
"It's really about maximizing uptime and maximizing planned stops," he said, "and it reduces the most stops possible."
VTNA, too, has added new Blue Service Contract options; fuel filters, valve adjustments, pickup and delivery, truck washes, DOT inspections, additional chassis lubes, among them.
Gustafson noted the new offerings have been available globally in 35 markets and they arrive in the U.S. just as the all-new VNL – "Our most connected truck ever," Gustafson said – begins to roll off the assembly line.
