NHTSA opens investigation into 17,000 Rivian delivery vans over seat belt malfunction

The preliminary investigation will evaluate seat belt assembly integrity, installation methods, and potential design or manufacturing flaws in Rivian's Electric Delivery Vann.

Img 4589 Headshot
Updated Sep 25, 2025
A Rivian EDV with the Amazon logo parked outside a warehouse.
A Rivian EDV with the Amazon logo parked outside a warehouse.
Rivian

The National Highway Traffic Safety Administration (NHTSA) has opened a preliminary investigation into 17,198 examples of Rivian's Electric Delivery Van (EDV) following reports the seat belts are malfunctioning, leading to an increased crash risk.

The vans were manufactured between 2022 and 2023.

The agency's Office of Defects Investigation (ODI) has, so far, received six reports of possible failures with the seat belt's anchorage system on the driver's side. There have reportedly been several instances where the steel braided cable that connects the seat belt to the seat frame has either frayed, unraveled, or broken outright. According to the report, this leaves "the occupants unrestrained in the event of a collision." 

The NHTSA cautioned that a weakened or detached seat belt anchorage might not meet the necessary load capacity standards, posing what it described as "an unreasonable risk to motor vehicle safety."

[Related: Rivian halts Amazon delivery van production, blames parts shortage]

Rivian confirmed it's cooperating with the safety agency's investigation. Fortunately, there haven't been any reported crashes, fires, related injuries or fatalities. 

"Rivian takes the safety of everyone in our vehicles very seriously; all of our vehicles meet or exceed applicable safety requirements. We look forward to cooperating with NHTSA on its investigation," a Rivian spokesperson told Clean Trucking.

NHTSA investigators will begin accessing the seat belt assembly's integrity, installation process, and whether there's a manufacturing or design flaw. The preliminary investigation is only the first step but it could ultimately lead to a more in-depth engineering analysis and, if necessary, a recall.

To date, nearly 14,000 EDVs are operating on U.S. roads. Amazon has also introduced the van in Europe and plans to expand its presence there. Other major companies, such as Ben & Jerry's, have also purchased Rivian EDVs.

[Related: Rivian, Ben & Jerry's join forces for new 'scoop trucks']

Rivian's biggest EDV client continues to be Amazon which, to date, has received over 25,000 examples. A total of 100,000 are due to be delivered to the e-commerce giant by 2030.

Jay Traugott has covered the automotive and transportation sector for over a decade and now serves as Senior Editor for Clean Trucking. He holds a drifting license and has driven on some of the world's best race tracks, including the Nurburgring and Spa. He lives near Boulder, Colorado and spends his free time snowboarding and backcountry hiking. He can be reached at [email protected].

Looking for your next job?
Careersingear.com is the go-to platform for the Trucking industry. Don’t just find the job you need; find the job you want with the company that wants you!
Hydrogen Fuel Cell & BEV Survey
The following survey was sent as a link in an email cover message in February 2023 to the newsletter lists for Overdrive and CCJ. After approximately two weeks, a total of 176 owner-operators under their own authority, 113 owner-operators leased or assigned to a carrier and 82 fleet executives and 36 fleet employees from fleets with 10 or more power units had completed and submitted the questionnaire for a total of 407 qualified responses. Cross-tabulations based on respondent type are provided for each question when applicable.
View Infogram